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ERAA Resources

Reconsideration Form

Qualification Documents

How to Access Tenant Proof of Program Participation

Effective December 15, 2022, ERA Alabama will no longer accept new additional funds requests.  For applications submitted prior to December 15, 2022, tenants may be awarded three months of future rent and utility payments provided total past and future payments do not exceed the Treasury mandated program cap of 18 months. This is also subject to the availability of funds.

To view the total assistance you have currently received, please log on to your Neighborly application and follow the below instructions:

  • Click “Documents”
  • Click “Click here to Generate Tenant Proof of Program Participation”
Within the portal, click on the Documents icon, then click on the link to generate the tenant proof of program participation

If you have any questions, please contact the ERA Alabama call center at 1-833-620-2434 to speak to a call center representative. For more information about the program, please visit

Please note that the status of approval is not final and may change subject to review.

Questions? Call our call center Monday-Friday 8 a.m. - 5 p.m. CST
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