LANDLORDS: Are some of your tenants behind on their rent?
RENTERS: Can’t pay rent or utility bills?

Emergency Rental Assistance Alabama is here to help. COVID-19 has affected residents across the state. We have emergency funds available to help Alabama renters pay rent and utility bills (including past due rent and utilities).

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Landlord Application

Landlord Application Process


Both landlords and tenants can use this website to create an account and submit their application. If you need assistance completing an application, our customer service staff can complete the application with you by phone by calling 1-833-620-2434 (toll free).

Program funds may be used to provide up to fifteen (15) months of assistance for the following expenses:

  • Past due rent: rental arrears may be eligible starting March 13, 2020
  • Rent: future rent for up to three months*
  • Utilities: includes water, sewer, trash, power, internet, and home energy (separately stated expenses related to occupancy of a dwelling such as propane or fuel oil) costs
    • Costs for telephone, cable, or satellite television are NOT eligible under this program

*While applicants may be assisted for up to 15 months, the Program will not commit funds for prospective (future) rent for more than a 3-month period at a time. Applicants must reapply every 3 months and will only be assisted if funds are still available.

For Landlords applying for unpaid or future rent on behalf of tenants:

  • All payments must be used to satisfy the tenant’s rental obligations.
  • The tenant must sign the application.

What can I do to get ready before I apply?

  • Identify which units and households you think qualify.
  • Reach out to your tenants with language barriers or tenants with disabilities to make them aware of the program.
  • Confirm that the households you have identified meet the eligibility criteria noted below, gather documentation for the household and have it scanned and ready.
  • If you have multiple tenants, please download and complete the bulk tenant upload template. Click here to download the template.
  • If applying and completing the application for the tenant, Please print the tenat certification and seek the household’s signature for the application and have it scanned and ready.

Tenant Application

For households applying directly for unpaid or future rent or utilities: If your landlord is willing to participate, you can either apply directly and the system will prompt your landlord for information, or you can work with your landlord to apply on your behalf using the LANDLORD application.

Additional Funds Request Process

Additional Funds Request Process video

What can I do to get ready before I apply?

  • Look at the “Do I Qualify?” list below and see if your household qualifies.
  • Gather your required documents.
  • Reach out to your neighbors to let them know about the program, too.
  • Let your landlord know you are planning to apply and they will need to sign off, too.

Payments

All payments will be made directly via Bill.com to the landlord and/or utility provider unless they do not agree to accept the payment. If they do not accept payment, the payment will be made directly to the tenant AFTER an outreach period, as required by Treasury, to the landlord and/or utility provider to confirm their refusal.

Do I Qualify

  • Households must have income at or below 80% of the Area Median Income (AMI), as defined by AHFA.
  • AND One or more of the tenant household members have:
    • Qualified for unemployment benefits; OR
    • Attest in writing that due to or during the pandemic, they:
      • Experienced a reduction in household income,
      • Incurred significant costs, or
      • Experienced financial hardship
  • AND Households must also demonstrate they:
    • Are at risk of homelessness or housing instability by providing an eviction notice or past-due utility or rent notice; OR
    • Live in unsafe or unhealthy housing conditions
  • The unit you are renting must be your primary residence at the time of application submission and be located within the State of Alabama.
  • Any unpaid rent or utility bills you apply for can go no further back than March 13, 2020.

Prioritization

The prioritization period has closed effective July 15, 2021. After all priority applications have been processed, ERA Alabama will process all other applications. All applications deemed complete submissions will be reviewed and processed on a first-come first-serve basis subject to funding availability.

Legal Disclaimers

  • Falsification of documents or any material falsehoods or omissions in an Application to this program, including knowingly seeking duplicative benefits, is subject to state and federal criminal penalties. Landlords and tenants are particularly put on notice that 18 U.S.C. §1001 provides, among other things, that whoever knowingly and willingly makes or uses a document or writing containing any false, fictitious, or fraudulent statement or entry, in any matter within the jurisdiction of any department or agency of the United States will be fined not more than $10,000 or imprisoned for not more than five years, or both.
  • This program has specific eligibility requirements and not all households may be eligible
  • Funds may not still be available by the time a household applies
  • Other program limitations may also apply – please see www.ERAAlabama.com for details.